FAQs
Q: What are the hours of operation?
A: The Gainesville lab is open from 8 am to 5 pm Monday through Friday. Call for hours at the Forsyth lab. Our Tifton location is by appointment only. Contact information can be found at the bottom of this page. Select “MORE INFO” for more details about that location.
Q: Is the lab closed for holidays?
Q: Does the GPLN give tours?
A: Yes, the GPLN is happy to provide guided tours of our facility for those ages 10 and up. To find out more information and schedule your tour, please contact the front office at 770-766-6810 ext. 0.
Q: How do I get my backyard flock NPIP registered?
A: Call our NPIP department at 770-766-6818. We will be happy to assist you. You can also visit our NPIP For Backyard Flocks page for further information on registering your flock with NPIP.
Q: What happens during the NPIP visit for a backyard flock owner?
A: A GPLN certified technician will obtain a blood sample through the wing to test for Avian Influenza and Salmonella pullorum. If requested, additional testing can be done on the blood sample obtained, but it will be an additional charge. Please refer to NPIP For Backyard Flocks for more information or call 770-766-6818.
Q: Where can I find a list of tests offered and fees?
Q: When can I expect my results?
A: Due to the nature of some tests, please inquire as to the status of your results if you have not received a report within 7-10 business days. Many serological results are completed well before this time, but some tests in bacteriology and virology have longer processing times.
Q: What is the portal?
Q: Is the portal for all customers?
A: Currently, the portal is only for use by our commercial poultry industry customers.
Q: Can I see my test results on the portal?
A: Yes, if you are one of our commercial industry customers, you can view your company’s test results through the portal. Contact Len Chappell (770-766-6819) or Bethany Coggin (770-766-6824) for training on how to optimize your portal usage.
Q: Does the GPLN only provide diagnostic services for chickens?
A: No, GPLN provides diagnostic services for all types of poultry.
Q: How do I get my birds tested?
A: Testing is scheduled through the GPLN NPIP department. Please visit our NPIP For Backyard Flocks page to complete the request form or call 770-766-6818 or 770-766-6822.
Q: Birds in my flock are dying, what should I do?
A: Click the orange Avian Influenza Hotline button at the top of this screen and complete the form, or you can call 770-766-6850 to describe the condition of the flock. A GPLN veterinarian will let you know what to do next.
Q: When can I bring my bird in for necropsy?
Gainesville Location:
Monday through Thursday – anytime between 8am-5pm (preferably by 4:30pm to allow time to complete paperwork), excluding holidays
Friday– anytime between 8am-3pm
Forsyth and Tifton Locations:
Call to schedule an appointment.
Forsyth: 478-994-1219
Tifton: 678-989-4100
Q: My flock has worms and mites, who should I call?
A: The University of Georgia has a poultry extension service that can answer poultry husbandry and health questions. You can visit their website at www.poultry.uga.edu/extension or call 706-542-1325.
Q: What GPLN lab is nearest to my flock?
A: Find a list of Lab locations at the bottom of this page. Click the ‘MORE INFO’ links to go to each location’s page.
Q: Where at the lab building do I bring samples or birds?
A: The main lab in Gainesville has a drive-up window at the receiving entrance on Gateway Centre Parkway.
For Forsyth lab sample drop-off locations, please call 478-994-1219, and for Tifton lab sample drop-off locations, please call 678-989-4100.
Q: Where can I find some basic information on small flock biosecurity, bird health, and how they relate to my participation in auctions and events?
A: Under the Disease Information page of the website, you can find the “Small Flock Owner Guide to Bird Health” along with other links to information on common poultry diseases. For any additional questions on bird health and biosecurity not covered in the guide, please call 770-766-6810 and ask to speak with Customer Service.